Glossary

Confirmation Order

Definition

A confirmation order is a formal document issued by a seller, acknowledging the receipt and acceptance of a buyer's purchase order. It is a critical component in various industries, including transport and retail, serving as an official written record that validates the agreement. This document includes detailed transaction information such as the goods or services purchased, price, delivery schedule, and payment terms, establishing a legally binding contract.

— sennder Team

FAQ

In logistics, a confirmation order is a vital record that formalizes the terms and conditions of a transaction. It ensures both parties—buyer and seller—have a mutual understanding of obligations and expectations, thereby preventing disputes and streamlining the fulfillment process
A confirmation order should detail: -The buyer and seller's contact information -Product or service description -Price and any discounts or promotions -Quantity of items -Delivery schedule and milestones -Payment terms and conditions, including credit terms or schedules -Warranties or guarantees provided -Return, exchange, or refund policies
A purchase order is a document issued by a buyer to a seller, requesting the purchase of specific products or services and outlining the terms and conditions of the transaction. A confirmation order, on the other hand, is a document issued by the seller in response to a purchase order, acknowledging and accepting the buyer's request and confirming the agreed-upon terms and conditions of the transaction.

Example or usage in road freight logistics:

When a retailer orders a shipment of goods, they issue a purchase order to the supplier, indicating quantities, delivery, and payment terms. The supplier then issues a confirmation order back to the retailer, providing a documented agreement that ensures clarity on the delivery and responsibilities, aiding in efficient and timely distribution

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