Logistics Tech
2 minute read • sennder Team • January 19, 2024

7 reasons to use the sennder app

The sennder app centralizes load booking, fleet management and communication between sennder, the carrier, and drivers all in one place. Meanwhile, the app’s integrated GPS services ensure that sennder, the carrier, and the shipper always know where the driver is. If you’re an owner-operator, dispatcher or own a fleet,  it’s easy to see why enabling the sennder  app for all yourself and your drivers makes lots of sense.
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The sennder app centralizes load booking, fleet management and communication between sennder, the carrier, and drivers all in one place. Meanwhile, the app’s integrated GPS services ensure that sennder, the carrier, and the shipper always know where the driver is. If you’re an owner-operator, dispatcher or own a fleet,  it’s easy to see why enabling the sennder  app for all yourself and your drivers makes lots of sense.

The sennder app saves time and speeds up payments

1. On-the-go load booking with Marketplace 

Search for, bid on, and book freight from anywhere with a mobile device. All you need is your  orcas account to log in.

2. Easier GPS integration.

Not integrated with GPS yet? No worries; you can get integrated via the app with just a few clicks. Carriers whose drivers use the sennder app are GPS-integrated, so they can use orcas for more than 8 loads. Meanwhile, if you’re already integrated with P44 or CO3, your driver just signs into the sennder app and gets going.

3. Simple activation and coordination 

As soon as sennder knows the license plate of the truck that has been assigned a particular load, internal sennder staff generates a personalized link for the driver. When the driver clicks on it, the link takes the driver through the download and login process for their first load.

Drivers  get all the info they need directly via the app. That means there’s no need to send PDFs, WhatsApp messages, or spend time on the phone. From order details to special loading notes, handle everything through the app. Furthermore, if pick-up time comes around and internal sennder staff sees that the tracking hasn’t started moving on the order, we can send reminders via the app.

4. Real-time notifications

When a driver is assigned to a sennder load, they get a push notification, and the load shows up in their roster in the app. They have immediate access to all additional information about the order and will see any changes made on the order.

5. Reduced  check-in calls

sennder won’t have to call you to ask where your driver is. Because drivers using the sennder app are GPS-integrated, everyone - including the shipper - knows exactly where the truck is when it is carrying a sennder load. If internal sennder staff see any issues, we can proactively try to fix them.

6. Automated arrival and departure times

The app can tell when a driver arrives or departs the pick-up or drop-off location. Internal sennder staff sees automated time stamps of arrival and departure in our internal management platform, octopus. No need to share those by phone or email, either! sennder, the shipper, and the carrier will know exactly when pick up and drop off occur.

7. Faster payments

While the driver unloads, they can upload the proof of delivery (POD) for the order directly via the sennder app. As soon as the sennder accepts the POD, the driver will get an in-app notification. If the POD isn’t accepted, the driver knows immediately and can take a new picture and share a better version. sennder only initiates payment for a load once we have an approved POD from the carrier. For drivers who use the sennder app to upload their PODs, the average number of days until the POD is uploaded is 90% faster than if the driver had sent in the POD another way. This leads to more on-time payments.

Have an orcas account? Download the sennder app on the Google Play Store or the Apple App Store  and sign in with your credentials. Need an account? Sign up on our website.

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